It's been a rough year for many of us, so here is an inspirational story from yesterday's Jarvis Wrap to help you RISE to the occasion! (See what I did there?)
Each Annual Enrollment Period (AEP) has its own set of challenges, but by focusing on things within your control, they don’t have to turn into setbacks. Clare Hughes, Regional Director of Medicare Supplement Growth for UnitedHealthcare, shares what she did to crush AEP while facing a personal obstacle.
Right before AEP 2023, Clare was diagnosed with breast cancer. Then, the day before surgery, she learned her team went through a restructure and that her responsibilities would change. And, with chemotherapy, Clare was unable to travel during AEP to attend valuable in-person meetings and events. However, despite these challenges, Clare had one of her best AEPs, even winning an award for her performance! For Clare, the key to overcoming her challenges came down to three things we can all control — mindset, personal habits and support. Clare took time to share about each below.
Clare focused on what she could do rather than what she couldn’t. She explained, “Work through obstacles, go around them or take another path.”
Clare also talked about moving forward. “You can either move forward or you can stand still and hope that it passes. If you choose to move forward, you’re that much closer to getting through it.”
Clare maintained her regular routine as much as possible. She said, “I had a routine. I went to work like I would normally and stayed organized. I kept a full day-to-day agenda to stay connected virtually when I couldn’t be in person at meetings and events.”
Clare was transparent with others and asked for help. “I would reach out and let others know that I could use help or guidance,” she said. “People stepped in to travel for me when I couldn’t. Sometimes you can be hesitant to ask for help, but the understanding, support and kindness that people shared was motivating.”
We are glad to report Clare is now cancer free and we appreciate the practices she shared. We hope that if you face a challenge – no matter the size – during AEP, Clare’s insights about the importance of personal mindset, habits and support system can help you.
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